Where we ship
We ship worldwide.
Shipping costs
- Netherlands: €3,95 (free over €50)
- Rest of the EU: €10
- Rest of the world: 20
Every order is shipped with tracking and packed with care. Shipping costs for large artworks are calculated at checkout or after contact.
Delivery time
- Hoodies, t-shirts and accessories: 14 working days after your order is confirmed.
- Items are made to order, so some designs can take up to 30 days.
You will receive a track & trace link by email as soon as your order is shipped with PostNL.
Customs (outside the EU)
Orders outside the EU may be subject to import taxes or customs fees. These are the responsibility of the buyer.
Problems with your delivery?
If your parcel is damaged or has not arrived within 30 days, please email ruben_linden@live.nl with your order number and, if possible, a photo.
Returns
14-day right of withdrawal
You may return your order within 14 days after you receive it, without giving a reason.
How to return
- Email ruben_linden@live.nl within 14 days and tell us which items you want to return and your order number.
- Send the items back within 14 days after your notice to Sibeliusstraat 148, 5011JT Tilburg.
- The items must be unused, unwashed, and in the original condition with tags and packaging.
Return costs
The costs of sending the items back are for the buyer.
Refund
We refund you within 14 days after we receive your notice. We may wait with the refund until we have received the items back or you have shown proof of shipping. The refund goes to the same payment method you used.
Exceptions
The right of withdrawal does not apply to products made to your specifications or clearly personalized.
Originals
Original artworks can also be returned within 14 days in their original packaging and in the same condition. We recommend shipping them insured.
Contact
Questions about an order, a design or an original? Send us a message and we’ll reply within 3 working days.
Email: ruben_linden@live.nl
Instagram: @_rubenlinden_
Business name: Ruben Linden
Address: Zandstraat 6, 5087TR Diessen
KVK number: 42113726